Customer service here in Singapore can be a real mixed bag: I have encountered situations where the staff went out of their way to help make our visit enjoyable and efficient, and we invariably spend more money than we intended although willingly. On the other hand, i recall a restaurant in NY where the waiter complained our tip was too low even though he had hardly served us and was quite grumpy but we were rushing for a broadway show so didn't quibble and paid more.
Some recent incidences led me to write this post about customer service-
(at an ifruit shop)
me: excuse me, what is the difference between these two power packs?
(one was labelled 4000 and the other 8000)
staff: oh, one is 4000 and the other is 8000.
me: er, yah, but in terms of use?
staff: i guess 8000 is bigger?
(quite evident from the transparent packaging)
me: *mutters to self* thanks for nothing, for a moment there i thought i was going illiterate and blind, but you confirmed that my eyesight is indeed working, and i still have my ability to read.
(at a bar)
me: what brands of gin do you have?
staff: we have bombay......
me: erm, not really my thing, any others?
staff: yah, we have tonic.
me: you have tonic gin?? (wtf look from me)
staff: yah
me: i'll have a pint of beer please.
